Tag Archives: Market share

AMTD Improves Telemarketing Performance with Avaya IP-ready PDS System

AMTD Improves Telemarketing Performance with Avaya IP-ready PDS System Increases Call Volumes by 70 % and Success Rates by 50 % HONG KONG, Sept. 6 /Xinhua-PRNewswire/ — Avaya Inc. (NYSE:AV), a leading global provider of business communications applications, systems and … Continue reading

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Never too late to improve ERP

Gone is the enterprise resource planning (ERP) gold rush of a few years ago, when agencies raced toward the dream of centralized back-office systems and spent large amounts of money to update older software in areas such as human resources, … Continue reading

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